It offers bug tracking functionalities right out of the box, but also offers a plethora of customization options to act like a helpdesk system, a simple test management suite, or a full-featured project management platform with end-to-end traceability. Jira was originally a bug and issue tracking system, but over time, it has evolved into a powerful work management platform. It is a fully customizable platform that helps teams of all sizes manage their work. Jira is Atlassian’s proprietary and the most popular enterprise-grade issue tracking tool that allows users to track bugs, resolve issues, and manage project functions.
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